We stay on top of all of the Apple updates, news and more — so you don’t have to

Apple technical support and training at your home or office
 

New Mac or iPhone?
Wi-Fi spotty?
Kids iPad ringing with your calls?
Computer backed up?
Storage and email issues?

 

Our Services

General Consultation

We evaluate your needs and design solutions just for you, whether in your home or at your small business. $150/hr

White Glove Service

Need a new computer? We will assess your current one and help you spec out a new custom configuration from Apple. Once the computer delivers, we then retrieve a backup of your existing computer, migrate everything over and set it up to work seamlessly. Just sit back and let us do the heavy lifting. $450

WiFi Issues/Slow Internet

We will determine the source of the issue, make recommendations regarding extenders, wireless systems, Optimum, and what speeds you should be paying for.

Mac Running Slow

Could be hardware or software (yes Macs get viruses too).

Training

We’ll teach you how to get the most out of your Apple products. We can help you in-person or remotely—it’s your choice.

Miscellaneous

We can help with all sorts of problems, setups, questions, or training such as:

  • Email issues.

  • Printer connection.

  • Data recovery.

  • Family device setup, parental controls.

  • Network set up.

  • Backup, iCloud, Dropbox setup.

  • Apple/Mac computer software repair and upgrade service.

  • Apple macOS support.

  • Apple expert help with Safari, Mail, iCloud.

  • Apple iMac, MacBook Pro, iPhone/iPad training sessions for new users, beginners, and anyone wanting to learn more.

We bill hourly:

$150/hr

five-tips.jpg

Five Quick Tips

1. Always have a tangible backup.

2. Your computer is a lot older than you think.

3. Invest in cloud storage.

4. An update is great – but sometimes there are issues. Follow us on Instagram & Facebook @geniusonthego for for the latest info.

5. Create one “ecosystem” for all your items. We will show you how!

What people are saying

Both Vin & Shem from Genius on the Go have provided an invaluable service - with apple laptop, desktop and iphones. They’ve helped me set up new devices, wipe clean old devices for donation and trouble shoot problems in between. We’ve used them in home as well as remote appointments for computer problems during pandemic lockdown. They’re incredibly responsive, professional, highly effective and most important trustworthy - I felt very comfortable with these highly skilled and principled young men. Highly recommend!
— —Lisa S.
As a Apple/MAC user I never thought that I would have a problem, but as technology changes and systems need to work together sometimes issues can arise. These guys are great. They will come to you and help you to get things working the way they should. They also can help you to manage the internet access for your family to protect those young users of the internet. I can not recommend them enough. They are actually Apple certified, they are not some guy that shows up in a van to fix your iPhone screen. They really know what they are doing.
— —Jason H.